Four Points by Sheraton Palawan Puerto Princesa

The staff, location, rooms , pool, and gym (steam, sauna) amenities were superb....I would say 5 stars all the way. The hotel is stylish, rooms are impressively well appointed and gorgeous. The staff warm and well trained. The pool is huge and probably the best I have enjoyed. Location is idyllic, peaceful and picture postcard. Mountains on either side and a huge sandy beach with fringe lined coconut trees. A jewel and perfect for R&R.

Our target was to relax and chill out and the resort was the right place to do so. It is one hour and a half away from puerto Princesa airport, so we requested for transportation roundtrip which they provided to us. The location is great, isolated with a nice private beachfront with sun-beds and umbrellas which we enjoyed during the day. The resort has a big pool in the middle and our room was a pool front which was amazing. The gym was nice and we tried some spa treatments and massages and they were very good and staff are very professional and well trained. The hotel is brand new; they opened on December 2023. The rooms are clean and well maintained. It is worth mentioning that The day manager Mr. Aaron made our stay beyond the expectation. He gave us so many suggestions for trips and recommendations to enjoy Palawan. He should be appreciated for all the efforts he is doing. He treats the guests elegantly and make their stay special. He is the right person in the right place. He also understands the culture of the guests and how to treat them properly. Thank you Mr. Aaron; we are glad that we met you. He arranged for us the underground river trip and a trip to elnido where we did hop on hop off islands and it was nice. The resort staff are well trained, we would like to appreciate all their efforts and thank them for what they do.

Magnificent hotel, perfectly located to get to the underground river cruise- walk out to the beach and turn left - it’s an easy 5 min walk to the pier where you buy your tickets (2100 for a private boat which takes up to 5 ppl or 250pp for a shared boat - we did the shared for our family of 4 and had another two ppl with us). Your feet get wet when you get off the boat so make sure you don’t wear runners like I did. The boat ride takes approx 15 mins to the entrance of the cave and you get into a different boat for the cave experience which takes approx 45mins- well worth doing this trip if you come to Palawan. Get your tickets straight from the pier as it will be cheaper that going through the hotel or other sites offering it We stayed two nights at this magnificent hotel and ate dinner both nights at Pawikan (5 min walk and turn right onto the beach from the hotel) - highly recommend this restaurant- try to get there by 6pm and their own hotel guests will also be wanting to eat there. The staff at Four Points go above and beyond- accommodation clean and safe, best swimming pool ever - plenty to sun beds, lovely pool bar,

Lovely hotel in a great location for relaxation and access to the Underground River, zip line and mangrove tours (just a few min walk to the tour offices). All staff were exceptionally friendly and helpful. Restaurant good was excellent but staff need restaurant service training. Restaurant service waits were long, and we had to chase staff to order drinks and food, especially if at the cabanas or by the pool. They have a great selection of water toys and the beach was safe for children to play at the beach. We were unpleasantly surprised by the nik nik warning upon our arrival (sand flies that bite) and would have liked to have known this before booking, however we didn't encounter any issues with them. I liked the small village shops. Disappointed to see a 4-10 times proce mark up on simple conveniences at the hotel like chips and sun cream. Very clean. Amazing pool. We really enjoyed our stay one of our favorites on this holiday. A warning to those with motion sickness, the road to the hotel from Puerto Princesca is not for the faint of heart (2 hours of bumps and curves), be sure to pack your anti nausea meds!

All of the staff were so wonderful, but I’d like to specially thank Joseph and Getal for making our stay exceptional and to Yna for her wonderful towel art :) I caught a cough early on in our stay and went to bed early. To my pleasant surprise, the next morning at breakfast, Joseph had requested for the team to offer ginger tea to me as he noticed I was unwell. It’s these little details that made our stay so enjoyable. Aside from the exceptional staff - Breakfast was great (good options for those looking for local breakfast dishes + for those with a European palette), the beds were super comfortable, the rooms were very spacious and everything was very clean.